Privacy Policy

Last updated: 2026

This Privacy Policy explains how MyBuyzo ("we", "us", "our") collects, uses, discloses and protects your personal information when you use our website, mobile app and delivery services.

1. Information We Collect

• Account details — name, email, phone number, password.
• Delivery information — address, location coordinates, delivery instructions.
• Order and payment details — items purchased, transaction status. Card and UPI details are handled by our payment partners; we do not store full card numbers.
• Device and usage data — IP address, browser, device model, pages visited, timestamps.

2. How We Use Your Information

• Process orders, subscriptions and deliveries.
• Provide customer support and order updates.
• Personalize product recommendations and improve our service.
• Detect fraud, abuse and enforce our Terms.
• Comply with applicable laws.

3. Sharing

We share information only with delivery partners, payment processors, hosting/analytics providers and authorities where required by law. We do not sell your personal data.

4. Data Retention

We keep your data for as long as your account is active and as required for tax, accounting and legal purposes. You can request deletion of your account at any time.

5. Your Rights

You can access, correct or delete your personal data, and withdraw consent for marketing communications. Contact us using the details on our Contact page.

6. Security

We use industry-standard security including HTTPS, encrypted storage of credentials and role-based access controls. No online service is 100% secure — please use a strong unique password.

7. Children

MyBuyzo is not intended for children under 13. We do not knowingly collect data from children.

8. Changes

We may update this Policy from time to time. Material changes will be notified through the app or email.

9. Contact

For any privacy-related requests, please reach us via the Contact page.